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Training
In an effort to maintain our stature as a quality service provider known for safety, reliability, comfort and punctuality, each of our drivers goes through a rigorous training program including sensitivity training.
Training Programs
Our unique Sensitivity Awareness Programs offer:
Function
- Human Factor Training
- Sensitization/Empathy Training
- Demographics - Age and Gender
- Customer Care & Assistive Methods
- Driving Tips and Etiquette
- Knowledge of Equipment and Assistive devices
- Policies and Procedures
Methodology
- Training Manual
- Direct Instructions by Specialists
- Group Discussions
- Case Studies - Hands on Exercises
Benefits
- Grasp of general concepts
- Social and Cultural Awareness
- Efficiency and quick responses
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